Terms of trade

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  • Electronics repairs:
    • Three month warranty given in most cases.
    • An upfront fee is generally requested.
  • Recycling
    • A minimum fee or handling fee is generally requested for all consignments, both couriered or dropped off.
    • Goods that are supplied for recycling are deemed to be in the ownership of Ecotech Services Ltd once an invoice or receipt is issued.
  • Product refurbishment:
    • Six-month warranty on refurbished products.
  • Consultation:
    • Quotations given for projects (link opens your default email client).
    • Advice and consultation for New Zealand based non-profit organisations may be given on a pro bono basis.
  • Payment is required immediately after the completion of the requested work unless otherwise indicated or negotiated.
  • Accounts for payment on the twentieth of the month are generally not made available.
  • Payments are accepted as cash, EFTPOS, direct debit, and credit cards. A fee is charged for credit card payments.  We no longer accept cheques.
  • $12 late payment fee (per month)
  • Prices are subject to change.
  • As a commitment to product stewardship all products that are sold can be returned, but fees may be charged.

We are able to do e-Invoicing.

Our terms of trade are based on legislation, on what is reasonable and ethical, and to avoid confusion and doubt.

Further information